Shipping Guarantee

Product Information

Do you guarantee that my package will be delivered?

This is one of our most common questions.  We understand that international shipping can come with certain risks.  We consider this to be a shared risk transaction.  We assume 100% responsibility for your package as long as it in in China.  If, for some reason, your package is denied exit by Chinese Customs, we will work to correct the problem and reship, if necessary, without charging you any additional fees.  Once your package crosses into the USA, or into your country, the risk transfers to you.

We assume that you have all of the necessary licenses and authorization to receive this product.  In fact, we consider your order as verification that you indeed are legally able to receive or buy GBL wheel cleaner. If you feel that you may have a problem with Customs clearance in your country, we suggest that you hire an Customs Clearance Agent to help you with the process.  If you feel that you are able to handle this on your own, please understand that you are responsible for securing clearance.